Get in touch

Most questions can be answered quickly on our website - it's the fastest way to get what you need. If you still can't find the answer, use our online contact form to get in touch.

 

Our customer service teams are available Monday to Friday, 9am to 5pm.

Find your service

If you know which team you need to contact, find them here.

Not sure who you need to speak to?

Choose what you need help with. If you’re not sure, don’t worry. Pick the closest match — we’ll make sure it reaches the right team.

Moving Home

Council Tax, parking permits, bin collections, electoral roll, change of address and more

Help with housing

Pay rent, report repairs, apply for hosing benefits, join the housing register or get help if homeless

Your home and neighbourhood

Apply for planning permission, building control or dropped kerbs, report fly-tipping, potholes or anti-social behaviour and book pest control

Having a family

Register a birth, order birth certificate, apply for free childcare support and find the help you need for your growing family.

Starting school

Apply for school places, check the waiting list, apply for free school meals, and arrange school transport

Living independently

Apply for care assessments, a blue badge, transport assistance or dropped kerbs, estimate your care costs