Unregistered complaint form · Customer Self-Service

Complaint details
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Complaint details

When did this take place?

For example, 03 Jan 2019. If you can't remember the exact date, please pick a date as close to the event as possible.

Complaint summary

Where did this take place?

Please enter the postcode where this issue occurred. If you can't remember the exact postcode, please enter postcode as close to the event as possible.

Address Line 1

Address Line 2

City

Post Code

Country

Please provide the details of your complaint

Make sure you tell us what happened and include as much detail as possible. Clearly list the main things you are concerned about, what you think we've done wrong, how it has affected you and what you want us to do to put things right.

Status Reason

Your details

First Name

Enter your first or given name

Last name

Enter your surname or family name

Email address

Enter an email address in the correct format, like name@example.com We will only use this email to contact you about this complaint.

Telephone number

We will reply to all complaints via email. If you would like us to also contact you by telephone, please provide a UK telephone number in the correct format like: 020 7946 0000 or 07700 900000.

Customer GUID

Portal Complaint Type

Primary Customer

Submitted By

Service

Actual received on

Portal Selected Tile Name

Service Areas